Interviews & Features

Profile: On song with Khaled Al-Idrissi

by Patrick Ryan | 23 May 2017

A penchant for building fish tanks and speaking Greek are just some of the things we discover about Khaled Al-Idrissi, cluster director of sales and marketing, Fairmont Fujairah Beach Resort and Fairmont Ajman What’s the best thing about your job? The fact that every day is different and the opportunity to work with a very […]

Profile: The Time of her life

by Patrick Ryan | 23 May 2017

Meet Melanie Mazo Faderagao, head waitress at Time Oak Hotel & Suites, Dubai Describe your first ever role in the hotel industry? I started in the hospitality industry as a waitress at Time Oak Hotel & Suites. It was always my passion to join this industry and after joining Time, each day passed without me […]

Cover story: the Galvin brothers

by Crystal Chesters | 21 May 2017

After eight years of planning, the Galvin brothers are ready to electrify Dubai’s restaurant scene with two openings in 2017. Even as they embark on their 11th opening for Galvin Restaurants, Chris and Jeff Galvin maintain they are “just two boys from Essex cooking French food”. While they have trained and worked at some of […]

The Business: Redefining Accor’s F&B strategy

by Crystal Chesters | 21 May 2017

Over the past few years, AccorHotels has moved in new strategic directions through high-profile deals and acquisitions, however this hasn’t been limited to rooms. Amir Nahai, chief executive officer food & beverage, tells Crystal Chesters how he has overhauled the company’s strategy to create excellence, authenticity and simplicity across its 9,000-strong F&B portfolio. Amir Nahai […]

Chef Focus: Robert Nilsson, Viceroy Palm Jumeirah

by Crystal Chesters | 18 May 2017

Swedish chef Robert Nilsson has opened his own restaurants, worked for Terence Conran and NASA, and won a string of awards including Sweden’s Chef of the Year. In an interview at the newly opened property, he tells Catering News what he brings to his first UAE role as executive chef of Viceroy Palm Jumeirah. Transitioning […]

Opinion: Meeting the demands of millennials

by Patrick Ryan | 16 May 2017

Graeme Kane, hospitality business development manager at Aruba Networks Middle East & Turkey offers tips on enabled features by technology that can wow guests. A new breed of traveller is already playing a key role in shaping the travel industry in the Middle East. Millennials (aka #GenMobile) and their influence will continue to strengthen over […]

Looking back at ATM 2017

by Patrick Ryan | 16 May 2017

Over 40,000 industry professionals from more than 152 countries attended the 24th Arabian Travel Market (ATM 2017) at Dubai World Trade Centre in April. Hotel News Middle East showcases the highlights from the four-day event. Travel trade professionals from across the world’s hospitality industry descended upon Dubai from 24 – 27 April for Arabian Travel […]

Opinion: HR strategies for growth of a restaurant start-up

by Crystal Chesters | 14 May 2017

Establishing a restaurant business from scratch is not easy, however the roadmap to success usually hinges on the people behind the business says Thomas Mielke, managing director, Aethos Consulting Group. Restaurant entrepreneurs, when faced with the opportunity to expand, should ask themselves, ‘why do I want to grow in the first place?’ Growth for growth’s […]

Talent: Mai Phuong, Waldorf Astoria Palm Jumeirah

by Crystal Chesters | 11 May 2017

Originally from Hanoi, Vietnam, Mai Phuong joined Lao at Waldorf Astoria on the pre-opening team in 2013 and has since helped to reposition the restaurant’s culinary offer, changing the menu from South East Asian fare to authentic Vietnamese cuisine. Describe your first ever role in the F&B industry? I started work in east Germany as […]

Life after Expo 2020: How the industry is planning for the next decade

by Patrick Ryan | 11 May 2017

When Dubai was confirmed, in 2015, as the host destination for Expo 2020 it was largely met with delight at securing the biggest event in the Middle East to date. However, there were one or two dissenting voices who questioned if this would burst the bubble for the emirate when some commentators expressing concern that […]

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