Below are the categories for the Leaders in Hospitality Awards Saudi Arabia, 2018, due to take place in October this year. The awards are open to both, hotels and independent F&B concepts.
Serviced Apartments of the Year
This award will go to the serviced apartment that has shown it can deliver guest service that is second to none. The winner will have demonstrated innovation in customer service, amenities and products.
Luxury Hotel of the Year
The winner of this category will have demonstrated outstanding attention to detail and customer service. This award is for a hotel that has raised the benchmark for luxury in Saudi Arabia. Customer service will be high on the agenda and the winner will provide guests with an experience that caters for discerning luxury travellers.
Mid-market Hotel of the Year
The winner will show the ability to provide high standard facilities at an accessible cost. The award will go to a hotel that shows it can more than match the requirements of millennials looking for alternatives to high-end options without reducing the quality of service.
Resort of the Year
The Leading Resort in Saudi Arabia will be awarded to the hotel that has proven beyond doubt that it provides a relaxing and fun experience for all age groups. The winner will have shown creativity and the ability to think laterally when it comes to providing a package for guests.
Best Hotel Lobby
You never get a second chance to make a first impression and this has never been better illustrated than when you enter a hotel for the very first time and reach the lobby. The winner of this category will have shown a unique approach to creating a lobby atmosphere and ambience.
Hotel Spa of the Year
The winner will provide a range of treatments, facilities and amenities and put a strong emphasis on an outstanding guest experience. The leading hotel spa will demonstrate a dedication to health and wellbeing of both men and women.
Exemplary in its nutritious yet delicious menu options, the winner of the Healthy Restaurant Award will cater to a wide range of customer needs and preferences, such as paleo, vegetarian, vegan and gluten-free. With a focus on offering a wide variety of healthy dishes to consumers, this restaurant will go above and beyond to educate its customers and the wider society on the benefits of a nutritious diet.
Leading Home-grown Restaurant
Combining stylish interiors, top-class service, a unique menu and a first-class chef, the Leading Homegrown Restaurant Brand will fill a gap in the market with a concept that stands out from the crowd and demonstrably attracts a loyal and returning customer base.
Leading Casual Dining Restaurant
A restaurant that offers a fun, relaxed guest experience with friendly, informal service and a high quality food and beverage offer presented in a quirky, innovative format. The space and location should reflect the concept perfectly, and the restaurant should be able to demonstrate excellent performance.
Leading Fine Dining Restaurant
The Leading Fine Dining Restaurant must demonstrate outstanding attention to detail in its food and beverage offer, customer service and ambience. The menu should offer exceptional taste, quality and creativity, while customer service should be highly attentive but not invasive, with well-mannered, experienced and knowledgeable staff. The atmosphere should be exclusive and high end, perfectly reflecting the restaurant’s distinctive status and unique character.
Disruptor of the Year
Celebrating an industry game-changer, the Disruptor of the Year award could go to (but is not limited to) an innovative food truck concept, a groundbreaking delivery service, a slick new ordering platform, or a first-of-its-kind F&B-related educational initiative. Whatever the business model, the Disruptor of the Year is creative, original and engaging and has clear evidence of market traction.
Best CSR Initiative
The Leading CSR Initiative Award will go to a hotel or restaurant that has planned and executed a particular CSR initiative that has not only captured the imagination but made a tangible difference to the lives of the local community.
The Best Newcomer award recognises an F&B concept or hotel launched between September 2017 and July 2018 that can demonstrate exceptional performance. Creative and original, with excellent interiors, food and beverage and service, the Best Newcomer should fill a gap in the market.
Best Interior will go to a beautifully designed space, which facilitates a highly efficient staff workflow. Everything must be ideally-located and the atmosphere should reflect the concept perfectly in terms of price point, target market and food and beverage offer.
Hospitality Team of the Year
The winning team in this category will have displayed operational excellence with outstanding efficiency, productivity and quality. They will have demonstrated a seamless communication process that facilitates outstanding customer service across the property or restaurant.
Restaurant Manager of the Year
This award highlights the achievements of an individual who has showcased outstanding ability in exceeding KPIs, developing and enhancing restaurant concepts, streamlining processes and team leadership.
Chef of the Year
Open to head chefs and executive chefs, the Chef of the Year demonstrates outstanding creativity, passion and culinary flair along with exceptional skills in overseeing an entire kitchen operation in an efficient, cost-effective manner.
An individual who is making waves in Saudi Arabia’s hotel scene. This person demonstrates tenacity, creativity and the potential to make a significant impact on the country’s hospitality landscape.
The Leading Hospitality Heavyweight will be someone who is known throughout the industry for their expertise in the sector. The winner will be a leading light in the industry who has the reputation of being an expert in this sector and has the charisma and personality to be the Hospitality Heavyweight of 2018.
Hotel F&B Director of the Year
The Leading Hotel F&B Director award highlights the achievements of an individual who has showcased outstanding ability in the F&B department developing and enhancing their offerings with creativity.
This award will go to a candidate who has dedicated their life to the pursuit of excellence across the hotel industry in Saudi Arabia. Their achievements will have made the industry a better place for, not only those who have worked with them, but for the entire sector.
Entrepreneur of the Year
The winner of this award will have shown a commitment to identifying opportunities in the Saudi Arabian industry and putting their money where their mouth is, quite literally. The Leading Hospitality Entrepreneur will be someone whose absence from the hospitality sector would have made it a poorer place.
GM of the Year
This award will go to an individual who has shown outstanding leadership and inspiration to others. The winner will demonstrate a strong passion and is prepared to go the distance to deliver excellence and will show they are not afraid to make hard decisions for the benefit of the hotel.
Executive Housekeeper of the Year
This award will be received by the Executive Housekeeper who shows an excellence in ensuring rooms are always maintained to the highest standards. They will also demonstrate superb communication and leadership skills to ensure their teams also share their commitment to excellence.
Procurement Manager of the Year
The winner in this category will have demonstrated the ability to oversee a procurement programme that delivers excellence and value for money across the board. The recipient of this award will have provided tangible results in terms of purchasing goods that have boosted their hotel or restaurants strategy both in the long and short terms.
IT Manager of the Year
This category will be won by the nominee who shows they have kept their company at the forefront of technology through their decision making. The winner will also have demonstrated the ability to show superb communication skills and offer hardware and software support at all times.
*Categories are subject to change