GCC hospitality

Opinion: Why hotels should invest in customised apps

by Patrick Ryan | 17 Aug 2017

Roger El Khoury, managing partner Neorcha, on why customised apps make investment sense. In an increasingly competitive environment, where pressure on profitability continues to grow, leading hoteliers are dedicated to identifying ways to enhance guest experience to achieve greater operational success. It comes as no surprise that mobile technology solutions, such as customised apps, are

On The Spot: Abdelfattah Mohammed

by Patrick Ryan | 15 Aug 2017

Abdelfattah Mohammed, outlet manager, Oasis Café – Danat Al Ain Resort reveals all to Hotel News Middle East… What’s the best thing about your job? The best thing about my job is getting the chance to entertain guests of different cultures. Talking to them and making sure they are comfortable and from these conversations, I

New cluster GM announced for Dubai’s Element and Aloft hotels

by Patrick Ryan | 14 Aug 2017

Marriott International has appointed Stuart Birkwood as cluster general manager for its upcoming properties in Dubai – Aloft Me’aisem, Element Me’aisem, and Aloft Dubai South. Aloft Me’aisem is due to open at the end of the year; Element Me’aisem will mark the debut of the Element brand in the Middle East while the  145-room Aloft Dubai

Feature: Flagged Off over hotel ownership

by Patrick Ryan | 03 Aug 2017

The hospitality industry in the region came to a standstill when it was announced that Five Holdings, owners of the $1.2 billion Viceroy Palm Jumeirah, had taken over the running of the property. A further twist in the tale emerged days later when it was confirmed that DIFC Courts had ruled in favour of the

New assistant director of sales at Radisson Blu Hotel, Dubai Waterfront

by Patrick Ryan | 03 Aug 2017

Ayesha Siddiqui has joined the team at Radisson Blu Hotel, Dubai Waterfront as assistant director of sales. Commenting on her appointment, Radisson Blu Hotel, Dubai Waterfront general manager David Allan said: “We’re fortunate to have Ayesha on board with us and look forward to her contribution to being the friendliest five star hotel in Dubai.”

Mövenpick Hotels & Resorts appoints new CFO

by Patrick Ryan | 02 Aug 2017

Mövenpick Hotels & Resorts has appointed a new chief financial officer (CFO) to its executive team. Michel Checoury (pictured right) brings 13 years of experience to the role and will report to the company’s president & CEO, Olivier Chavy. “Michel brings to the role a wide range of advanced technical and commercial experience, gained with

Bumper June for Abu Dhabi tourism figures

by Patrick Ryan | 31 Jul 2017

Abu Dhabi recorded a  30% increase in the number of hotel guest arrivals this June, compared to the same month in 2016. The figures were boosted over the  Eid Al Fitr period, which saw the majority of premium hotels fully booked. HE Saif Saeed Ghobash, director general of Abu Dhabi Tourism & Culture Authority (TCA

Record number of overnight visitors to Dubai

by Patrick Ryan | 31 Jul 2017

A record total of 8.06 million international overnight tourists arrived in Dubai during the first six months of 2017, a 10.6 per cent increase over the same period last year. That was according to figures released by Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism). His Excellency Helal Saeed Almarri, director general, Dubai Tourism,

Minor Hotels teams up with Cendyn for CRM

by Patrick Ryan | 30 Jul 2017

Minor Hotels (MH) has chosen Cendyn as the hotel group’s customer relationship management (CRM) partner. Eric Cartwright, director loyalty & partnerships, Minor Hotels, said: “We are delighted to begin our relationship with Cendyn. As a CRM leader Cendyn embodies what Minor Hotels feels to be a like-minded partner. “While we grow beyond our current state,

onefinestay deal announced by AccorHotels

by Patrick Ryan | 27 Jul 2017

AccorHotels has announced the grouping of Travel Keys, Squarebreak and onefinestay with the intention to integrate the three companies under the onefinestay brand before the end of the year. The announcement is the result of an agreement with the founders of Squarebreak for the acquisition of the entire share capital in the company. The portfolio

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