Personalisation and cross-channel data are huge factors in email marketing and are likely to become even more important during the next years. This means that companies need to optimise their email marketing efforts to gain revenue, especially in the competitive hospitality business. Email marketing is becoming even more personalised and data-driven, concludes the report of Litmus.
Crowne Plaza Dubai has announced the promotion of Halim Fouad to executive assistant manager, commercial. Fouad joined the Sheikh Zayed Road property two years ago as cluster director of revenue management and has since been looking after the Crowne Plaza Abu Dhabi and Holiday Inn Abu Dhabi Downtown as well. In his new role as
This new alliance grants all of the Hotelbeds Group brands, Hotelbeds, Bedsonline, Tourico Holidays, and GTA, with direct real-time access to over 1.4 million Millennium Hotels and Resorts’ annual room nights in more than 60 global business and leisure travel destinations. The agreement will strengthen Millennium Hotels and Resorts’ distribution through Hotelbeds’ presence in more
For the first time ever, the Hospitality Sales and Marketing Association International (HSMAI) will host its Revenue Optimisation Conference (ROC) in Dubai. As one of five ROCs held in international locations this year, Dubai’s conference will convene hotel revenue executives for education, collaboration, and innovation at Madinat Jumeirah on December 4, 2018. “The Middle East
We speak to the new director of revenue management at Fairmont Dubai, Nelson Riffard on his journey to the top. Tell us about your first job. I’m from the South of France and started off very young in hospitality because my parents used to own a summer camp, which meant I used to help out
The hotel has announced the appointment of Nelson Riffard as director of revenue management for Fairmont Dubai. “I am confident that Riffard’s remarkable passion and extensive knowledge in the revenue field will be invaluable in strategically positioning the hotel in the coming years,” said Ammar Hilal, general manager, Fairmont Dubai said. Nelson joins Fairmont Dubai
George Farouk, director of rooms division at Anantara Al Jabal Al Akhdar Resort says staff need to be trained on the right way to upsell guest experience. Around this time of the year, hoteliers are occupied reviewing 2018 financial plans and building strategies to generate more revenue for the hotel. Upselling is one of the strategies used
TIME Hotels has appointed Laurent Barelier as the new corporate director of revenue management and e-distribution. A graduate of the American College of Greece and holder of an MBA in International Hospitality Management from Cornell University, Paris, French national Barelier has over 17 years’ corporate hospitality experience having worked for a number of successful international