Categories for the 2018 Leaders in Hospitality Awards

by Patrick Ryan | Published 2 years ago

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Below are the categories for the 2018 Leaders in Hospitality Awards which are taking place at the St Regis Dubai on 29 April…


New Hotel

A hotel that has brought an exciting new concept and energy to the Middle Eastern market. This hotel will combine creativity, originality and an excellent service and can demonstrate exceptional performance. It must be opened on 1 January, 2016, or later.

Hotel Group

This award will be awarded to a hotel group that has shown it can think outside of the box and still thrive in an competitive category. Innovation, flair and excellence are all key ingredients for the judges in this category.

Serviced Apartments

This award will go to the serviced apartment that has shown it can deliver guest service that is second to none. The winner will have demonstrated innovation in customer service, amenities and products.

Beach Club

The winner of our Leading Beach Club award will have shown a commitment to providing a lively and fun environment that goes above and beyond what is expected. It will provide entertainment for both young and those maybe a bit older but are still young at heart.

CSR Initiative

The Leading CSR Initiative Award will go to a hotel that has planned and executed a particular CSR initiative that has not only captured the imagination but made a tangible difference to the lives of the local community.

Luxury Hotel

The winner of this category will have demonstrated outstanding attention to detail and customer service. This award is for a hotel that has raised the benchmark for luxury in the region. Customer service will be high on the agenda and the winner will provide guests with an experience that caters for discerning luxury travellers.

Mid-Market Hotel

The winner will show the ability to provide high standard facilities at an accessible cost. The award will go to a hotel that shows it can more than match the requirements of millennials looking for alternatives to high-end options without reducing the quality of service.


The Leading Resort in the Middle East will be awarded to the outlet that has proven beyond doubt that it provides a relaxing and fun experience for all age groups. The winner will have shown creativity and the ability to think laterally when it comes to providing a package for guests.

Hotel F&B Outlet

This award will go to an outlet that enhances the guest experience by providing an original concept and a high-quality food and beverage offering. With an emphasis on being original and creative the winner will show an ability to compete with the best standalone restaurants on the market.


You never get a second chance to make a first impression and this has never been better illustrated than when you enter a hotel for the very first time and reach the lobby. The winner of this category will have shown a unique approach to creating a lobby atmosphere and ambience.

Hotel Spa

The winner will provide a range of treatments, facilities and amenities and put a strong emphasis on an outstanding guest experience. The leading hotel spa will demonstrate a dedication to health and wellbeing of both men and women.

Hotel Gym

The winner of this award will be a hotel that provides a gym facility that is second to none. The leading hotel gym will have demonstrated a focus on health and fitness that offers a service that goes above and beyond what is expected.

Sustainable Hotel

This award will go to a hotel that demonstrates an excellence in sustainable practices in terms of energy efficiency, waste management and social responsibility.

Leading Hotel Interior

The Middle East is synonymous with luxury, elegance and cutting edge design when it comes to hotels. That is why this award will be so keenly contested. The winner will be a property that has shown a clear focus on delivering an interior like no other.


All bets are off in this category. The judges are looking for an innovation and concept that has captured the imagination of the public while leading the way for the industry in the region.

Boutique Hotel

The winner in this category will be a smaller hotel with a unique selling point that makes it stand out from the crowd. With more and more boutique hotels popping up across the globe and, indeed, the region this promises to be one of the more keenly contested categories.

Best Online Booking Platform

Our newest award is for the online booking platform. When it comes to hotel booking stays, guests have a choice like never before. So much so that the sheer volume of choices can be overwhelming. The winner of this award will go to an online platform that cuts through the hassle and provides guests with a satisfying and user-friendly experience without compromising on quality.


General Manager

This award will go to an individual who has shown outstanding leadership and inspiration to others. The winner will demonstrate a strong passion and is prepared to go the distance to deliver excellence and will show they are not afraid to make hard decisions for the benefit of the hotel.

Hotel Team

The winning team in this category will have displayed operational excellence with outstanding efficiency, productivity and quality. They will have demonstrated a seamless communication process that facilitates outstanding customer service across the property.

Executive Housekeeper

This award will be received by the Executive Housekeeper who shows an excellence in ensuring rooms are always maintained to the highest standards. They will also demonstrate superb communication and leadership skills to ensure their teams also share their commitment to excellence.

Procurement Manager

The winner in this category will have demonstrated the ability to oversee a procurement programme that delivers excellence and value for money across the board. The recipient of this award will have provided tangible results  in terms of purchasing goods that have boosted their company’s strategy both in the long and short terms.

IT Manager

This category will be won by the nominee who shows they have kept their company at the forefront of technology through their decision making. The winner will also have demonstrated the ability to show superb communication skills and offer hardware and software support at all times.

Spa Manager

The leading spa manager award will go to an individual who has demonstrated unique leadership in helping to provide unprecedented levels of guest experience. The winner will have shown excellence in providing innovative treatments and facilities for the wellness of all their guests.

F&B Manager

This award highlights the achievements of an individual who has showcased outstanding ability in exceeding KPIs, developing and enhancing hotel restaurant concepts, streamlining processes and team leadership.

Gym Manager

The winner in this category will be an individual who has shown outstanding leadership in delivering an unparalleled gym experience for guests at their property.

Hotel Chef

Open to executive chefs, this category demonstrates outstanding creativity, passion and culinary flair along with exceptional skills in overseeing an entire kitchen operation in an efficient, cost-effective manner.

Rising Star

An individual who is making waves in the Middle East’s hotel scene. This person demonstrates tenacity, creativity and the potential to make a significant impact on the region’s hospitality landscape.

Lifetime Achievement

This award will go to a candidate who has dedicated their life to the pursuit of excellence across the hotel industry. Their achievements will have made the industry a better place for, not only those who have worked with them, but for the entire sector.

Hospitality Entrepreneur

The winner of this award will have shown a commitment to identifying opportunities in the industry and putting their money where their mouth is, quite literally. The Leading Hospitality Entrepreneur will be someone whose absence from the hospitality sector would have made it a poorer place.

Leading Hospitality Heavyweight

The Leading Hospitality Heavyweight will be someone who is known throughout the industry for their expertise in the sector. The winner will be a leading light in the industry who has the reputation of being an expert in this sector and has the charisma and personality to be the Hospitality Heavyweight of 2018.


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