Interviews & Features

Heart-to-Heart: Accor’s people-first approach to battling a global pandemic

by Dina Maaty | 14 May 2020

As the effects of COVID-19 spread across the entire world, the primary focus for governments and businesses is the safety of their people. According to Deloitte, hospitality players, being the first ones that experienced extreme bad-weather conditions, are moving quickly and remain focused to understand and quantify the operational and financial impact for their business.

Key Steps: Traka ASSA ABLOY

by Dina Maaty | 13 May 2020

Regional Business Development Manager – Middle East, Traka ASSA ABLOY Roshin Roy reveals the latest in key and equipment management systems for hospitality. Hotel key and equipment management systems – how important are they for properties and why?In hospitality businesses with a large employment base, access to keys and different portable devices (security radios, tablets,

General Manager Interview: Kosta Kourotsidis, Fairmont Ajman

by Dina Maaty | 12 May 2020

Fairmont Ajman General Manager Kosta Kourotsidis takes us on a journey to discover one of the emirate’s most luxurious beachfront properties. What are the unique points of the hotel?Fairmont Ajman is a 252-key luxury beachfront property with all rooms overlooking the Arabian Gulf and the first Fairmont property in the UAE, which is located in

Meet the GM: Gurnoor Bindra, Aloft City Centre Deira

by Dina Maaty | 26 Apr 2020

Gurnoor Bindra, hotel manager at Aloft City Centre Deira, has over 11 years of experience within the hospitality industry. What are the unique points of the hotel? At Aloft City Centre Deira, we offer our guests an experience beyond a typical room stay. Our location is convenient for our guests, being directly connected to the

The Way Forward: Langham Hospitality reveals its next move

by Dina Maaty | 23 Apr 2020

Langham Hospitality Group encompasses a family of distinctive hotels under The Langham Hotels and Resorts and Cordis Hotels brands with more than 30 projects either currently confirmed or in a developed stage of negotiation from Asia, Europe and North America to the Middle East. In light of global coronavirus concerns, and to ease the concerns

To gain competitive agility, hospitality players must revamp their operating model, LIRA Strategy Partners founder says

by Dina Maaty | 13 Apr 2020

Former managing director at Accenture Strategy Middle East & Turkey for the past nine years, Raffaella Campagnoli is now the founder and managing director of LIRA Strategy Partners, a company that specialises in accelerating ecosystems. With over 20 years of strategy consulting experience in international firms, Campagnoli reveals insights on how hospitality can face challenges,

Nestlé Professional MENA: Making Delicious Possible with Gaya Catering

by Dina Maaty | 13 Apr 2020

Nestlé Professional MENA is showcasing its creative food and beverage solutions through easy-to-make recipes with the region’s top chefs. Designation: Owner/ Co-Founder Country of Origin: Originally Lebanese with a UAE passport Years of culinary experience: Seven Please tell us a bit more about your career journey.I have always worked in private, semi- government and government companies

One Click sees surge in demand for contactless delivery amid coronavirus concerns

by Dina Maaty | 19 Mar 2020

One Click Delivery Services, one of the fastest-growing last-mile digital solution companies, has reported a sharp increase in demand, as public health organisations announce further safety measures in light of coronavirus-related developments. Here, we interview One Click Delivery Services Operations Director Ian Caron, who reveals how the company has been following strict guidelines while helping

Cultural tourism is extremely important, has a direct economic and social impact: Dr Hamed Al Suwaidi

by Dina Maaty | 10 Mar 2020

Dr Hamed Bin Mohamed Khalifa Al Suwaidi is a patron of the arts and the founder of the Abu Dhabi Arts Society (ADAS). Pursuing a path of studies with a focus on tourism and hospitality, the visionary tells Hotel & Catering News Middle East about his journey towards helping cultivate the cultural identity of the

Meet the Sponsors: NRTC Group

by Dina Maaty | 05 Mar 2020

BNC Publishing and Hotel & Catering News Middle East’s GM Leaders Conference and The Leaders in Hospitality Awards 2020 will take place on Monday, April 6 at Sofitel Dubai The Palm Resort & Spa. Please tell us a bit about your company.NRTC, Nasser Al Refaee Trading Company, is one of the region’s biggest fruit and vegetable suppliers. NRTC

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