Food & Beverage Supervisor

  • Full Time
  • Dubai


  • To assign responsibilities to subordinates and to check their performance periodically.
  • To be on the floor at all times.
  • To assist in the operations during busy periods.
  • To ensure that the par stocks for all operating equipment and supplies are strictly adhered to and that the outlet is adequately equipped.
  • To assist in conducting monthly inventory checks on all operating equipment and supplies.
  • To assist in controlling the requisitioning, storage and careful use of all operating equipment and supplies
  • To attend Daily Operations Meeting in the absence of the Outlet Manager or Assistant Outlet Manager
  • To ensure that the outlet is kept cleaned and organized, both at the front and back area as well.
  • To conduct daily pre‑shift briefings to ambassadors on preparation, service and menu.
  • To liaise with the Kitchen and Beverage department on daily operation and quality.
  • To handle all guest complaints, requests and enquiries on food, beverage and service.
  • To establish a rapport with guests maintaining good customer relationship.
  • To ensure that the outlet cashiering procedures are strictly adhered to.
  • To assist in the revision and updating of the outlet Departmental Operations Manual as and when required.
  • To assist in planning and organizing festive food promotions with the outlet manager and assistant.
  • To assist in planning the outlet weekly roster and work schedules to ensure that the outlet is adequately manned to handle the level of business.
  • To issue repair and maintenance job orders to ensure the proper maintenance of the outlet.
  • To maintain a good rapport and working relationship with ambassadors in the outlet and all other departments.
  • Terms and conditions of employment, local legislation, and company/hotel policies and procedures.
  • To liaise and inform Food and Beverage Department and Human Resources Department of all training sessions.
  • To identify and develop young talents within the organization for future potential growth within the group
  • To carry out monthly, quarterly, bi‑yearly, yearly inventory of operating equipment.
  • To be entirely flexible and adapt to rotate within the different outlets of the Food and Beverage Department.

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