Foodservice equipment supplier Alto-Shaam Middle East & Africa has appointed Juliana Falco as its new customer service manager for the region.
In her new role, Falco will be tasked with offering excellent customer service to Alto-Shaam clients, in addition to processing orders, assisting with cooking demonstrations and managing the daily operations of the MEA office.
Falco has worked in Dubai since 2012, having held roles in the hospitality and catering industry, including front of house positions in reservations and guest relations.
She most recently worked as an account executive for a global brand marketing company based in Dubai.
Alto-Shaam was founded in 1955 and offers commercial cooking solutions and systems.
Its portfolio includes Combitherm® ovens, QuickchillerTM blast chillers, convection ovens, smokers, XcelerateTM hi-speed ovens, rotisserie ovens, holding cabinets, heated display cases, merchandisers, food wells and fryers.