UAE F&B tech start-up Opaala has announced its partnership with Dubai World Trade Center (DWTC) to facilitate the dining experience for visitors and restaurants alike during the largest tech event of the year, Gitex, taking place from December 6-9.
The tech event will host a multitude of tech companies at DWTC, where Opaala will power seven different restaurants to make ordering food and beverages simpler, faster, and safer.
As such, DWTC first partnered with Opaala back in August 2020 for the Jimmy Carr show, when the F&B tech start-up presented its concept offering vendors and visitors a solution to ordering and serving food throughout the event.
This year, DWTC will implement Opaala’s ordering system at Gitex. To achieve this, QR codes that will initiate the Opaala interactive, digital menu, will be placed at various locations throughout the event including dining tables, digital screens, and key high-traffic areas across the premises for customers to scan.
In addition, Opaala’s latest innovative ‘Food Court Mode’ will power seven different restaurants to facilitate a smooth experience through a single unified ordering platform for all venues. From a single QR code, customers will be able to order from several restaurants at once under one bill, eliminating the hassle of having to find a table or waiting in long queues to place an order.
Event visitors will be able to order from different venues from the same menu and each restaurant will receive and process only the relevant items of its menu for either table delivery or pickup. Guests will be able to pay with debit or credit cards, or by using ApplePlay instead of having to handle cash, which also adheres to Covid-19 safety precautions set by medical experts for contactless interactions.
The Opaala food ordering platform can be used across the hospitality and F&B industries, including restaurants, cinemas, hospitals, food courts, in-room and within lounges and beach cabanas at hotels, stadiums and events arenas.
Following Gitex 2020, Opaala will continue to work closely with DWTC to provide its smart service platform for other F&B outlets across different events and with permanent venue partnerships.