Four Seasons Hotels and Resorts is looking ahead to the future with a growing portfolio of luxury properties, and the expansion of its product offering in 2021 and beyond – following record signings of nine new deals in 2020.
“In a time of unprecedented change and challenge for our company and the entire hospitality industry, we continue to innovate, remaining flexible in our plans and nimble in our ability to capitalise on opportunities, while maintaining momentum towards our long term goals,” says John Davison, President and CEO, Four Seasons Hotels and Resorts.
“The impacts of the pandemic continue, and we are tackling these issues as they come. Yet more than ever, we are confident in the long-term success of the company and the dedication and resilience of our people who bring the Four Seasons brand to life each and every day. Our focus on the guest experience is steadfast, as is our ability to embrace new opportunities and continue to evolve.”
Davison adds: “As we mark the 60th anniversary of the opening of the very first Four Seasons this month, it’s an opportunity to reaffirm the values upon which the company was founded. We are growing with great intention, never losing sight of the values of respect, care and excellence that have always defined Four Seasons. As we look ahead, we remain singularly focused on the luxury segment, responding to the changing needs of our guests and building upon the well-established trust and credibility of our brand.”
To help lead Four Seasons into its next phase of growth, the company has appointed Isabel Pintado to the newly-created position of Senior Vice President, Design and Innovation. In this role, Isabel will advance the brand’s design vision and aesthetic across its global portfolio, while also engaging cross-functionally throughout the organisation to enhance Four Seasons programming at every touchpoint.
Pintado has a breadth of global experience, leading several top design studios around the world prior to joining Four Seasons. In 2020, Design Middle East magazine ranked Isabel #1 on its annual Creative 30 Power List.
As the company quickly responded to evolving guest expectations, it launched its innovative and enhanced health and safety programme in May 2020, Lead With Care. Grounded in the trust the brand has built over six decades, it focuses on genuine, intuitive service, ensuring a luxury experience with health and safety top of mind.
In 2020, Four Seasons signed nine new hotel, resort and residential projects, tying a record for the most new deals in the company’s 60-year history.
Most recently, Four Seasons announced its expansion in Europe with an exceptional Mediterranean property. In Italy’s southern region of Puglia, Four Seasons will be one of few beachfront hotels with direct access to the sea, developing an all-new resort with views from Italy’s Adriatic coast. And, following the opening of Four Seasons Hotel and Private Residences Madrid in late 2020, the group will continue to expand its Spanish portfolio with a resort in Mallorca, as the brand will manage the historic Hotel Formentor, introducing it as a Four Seasons experience in 2023.
The strength of Four Seasons portfolio continues to build upon the brand’s momentum in 2020, when it opened a number of landmark properties. Recent new openings include an expanded presence in Tokyo and San Francisco, as well as the brand’s return to Thailand’s capital in Bangkok.
In the United States, Four Seasons will enter new markets such as Napa Valley, New Orleans, Fort Lauderdale, Minneapolis and Nashville with new hotels and Private Residences. In Taormina, Italy and Cartagena, Colombia, Four Seasons is bringing new life to historic properties while maintaining their legacy and charm. Adding to a growing resort portfolio, Four Seasons will introduce an all-new secluded oceanfront oasis in Tamarindo, México.