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Home Hotel News ME

In Depth: Millennium Hotels and Resorts

Dina Maaty by Dina Maaty
July 21, 2019
in Hotel News ME, Hotels, News
A A
Millennium Plaza Dubai

Current Portfolio: 13,906 keys, 42 properties (MEA)

Group Overview

Millennium Hotels and Resorts owns, asset manages and operates over 130 hotels worldwide. With almost 40,000 rooms globally, the company is present in nearly all the continents with a portfolio of brands, which serve different market segments. Millennium Hotels & Resorts Middle East & Africa currently operates 42 hotels with nearly 14,000 keys in addition to ten hotels which are due to open in 2019, and 35 hotels in the pipeline across the region.

Current hotels in the region:

United Arab Emirates

Abu Dhabi

Bab Al Qasr Hotel

Grand Millennium Al Wahda

Kingsgate Hotel Abu Dhabi by Millennium

Dubai

Copthorne Hotel Dubai

Copthorne Airport Hotel Dubai

Grand Millennium Business Bay

Grand Millennium Hotel Dubai

M Hotel Downtown by Millennium

Millennium Airport Hotel Dubai

Millennium Atria Business Bay

Millennium Place Marina

Millennium Plaza Hotel Dubai

Studio M Arabian Plaza

Sharjah

Copthorne Hotel Sharjah

Iraq

Sulaimaniyah

Copthorne Hotel Baranan

Grand Millennium Hotel Sulaimani

Millennium Kurdistan Hotel and Spa

Jordan

Amman

Grand Millennium Amman

Kuwait

Al Jahra

Copthorne Al Jahra Hotel & Resort

Kuwait City

Copthorne Kuwait City

Millennium Hotel and Convention Centre Kuwait

Oman

Muscat

Grand Millennium Muscat

Millennium Executive Apartments Muscat

Mussanah

Millennium Resort Mussanah

Salalah

Millennium Resort Salalah

Palestine

Ramallah

Millennium Palestine Ramallah

Doha

Millennium Hotel Doha

Millennium Plaza Doha

Copthorne Hotel Doha

Kingsgate Hotel Doha

Saudi Arabia

Hail

Millennium Hail Hotel Saudi Arabia

Madinah

Millennium Al Aqeeq Hotel

Millennium Taiba Hotel

Millennium Madinah Airport

Makkah

M Hotel Makkah by Millennium

M Hotel Makkah Al Aziziah

Makkah Millennium Hotel

Makkah Millennium Towers

Millennium Makkah Al Naseem

Riyadh

Copthorne Hotel Riyadh

Georgia

The Biltmore Hotel Tbilisi

Turkey

Millennium Golden Horn Istanbul

Growth and key aspects:

  • There are ten hotels due to open in 2019 in the Middle East region.
  • With 35 hotels in development, the Group has one of the Middle East’s most significant pipelines in the region.
  • Upcoming hotels include Grand Millennium Resort Tabouk, Grand Millennium Konya Hotel, Grand Millennium Jizan, Millennium Deyaar Montrose Apartments, Millennium Riyadh Olaya, Studio M Shaden Muscat, Studio M Al Barsha, Millennium Al Barsha, Millennium Place Barsha Heights and Copthorne Makkah Al Naseem.
  • By the end of 2019, Millennium Hotels and Resorts will operate 52 hotels in the Middle East and Africa, growing from 28 properties in 2016.
  • The Kingdom of Saudi Arabia is a key strategic focus for the Group with more than 20 hotels set to open within the next five years. The expansion will cover not only the Holy Cities of Makkah and Madinah, but will also extend across locations in the North, South and Western provinces, offering a variety of brands from the portfolio.

Did you know?

  • The hotel’s portfolio is diverse; from 3-star to luxury properties, it includes dry and Sharia-compliant hotels, leisure resorts and business hotels all tailored to meet the needs of its surrounding and source markets.
  • Millennium Place is the latest addition to the brand portfolio and is built based on a “Stay Happy” proposition, a commitment to delivering smiles through different touchpoints during guest stays.
  • Millennium Hotels and Resorts signed an exclusive three-year global hotel partnership with Chelsea Football Club, enabling the Group to offer room packages linked to a range of football experiences.

New Hotels:

Millennium Place Marina (newly opened)

The 4-star property features 453 rooms and suites.

Millennium Makkah Al Naseem (newly opened)

The 5-star property features 831 rooms and suites.

Millennium Place Barsha Heights (coming soon)  

The 4-star property will have 915 rooms, suites and serviced apartments.

Studio M Al Barsha (coming soon)  

The second Studio M property in the UAE is expected to open in Q4 this year. The hotel will have 155 rooms.

New Brands:

In 2019, Millennium Hotels & Resorts introduced three new distinct brands to the Middle East & Africa region includes Millennium Place, Millennium Executive Apartment and Studio M.

From the Chief Operating Officer – industry trends:

  • Middle East hospitality sector continues to mature from its existing provision of luxury and branded hotels to the need for more upscale and midscale developments reaching international standards to meet the demands of a broader spectrum of visitors.
  • More lifestyle, midscale segment properties, and innovative accommodation solutions
  • have begun entering the market catering to broader segments.
  • Adventure, solo, and family travels are the categories which attract the most significant number of people into the region, but young travelers as a source of inbound business will continue to dominate.
  • Since younger travelers are substantially technology savvy and demand more flexible pricing and trendy hotel concept, the mid scale sector will play an important role.
  • Health and wellness are playing an increasingly more significant role today, where hospitality ought to amend its offering to adapt to the demand for sustainability and efficiency as early as the designing phase of a hotel.
  • New independent culinary concepts are rising with unique offerings and experiences out of the traditional hotel offerings to meet the guests’ changing needs.

Kevork Deldelian, chief operating officer, Millennium Hotels & Resorts Middle East

What are some of the key challenges facing the industry today?

  • Technology is integral at every stage of the modern travellers’ journey and will continue. Thus, it’s vital for the industry to understand how travelers gather information and make decisions.
  • Changes in guest expectations is one of the biggest challenges in the hotel industry, and this requires hotels to be able to adapt and respond faster to the continuously changing consumer demands and to remain closer to customers through more interactive marketing campaigns, harnessing the power of social media.
  • The industry attracts young talent to join from hotel schools, tourism board initiatives, and other sources at an entry level, which secures base talent for future supply.
  • However, with the tremendous growth in the industry, having an experienced professional talent pool at middle management level is vital to support the supply growth in a short spin.

In Numbers:

UNITED ARAB EMIRATES:  Hotels:15                    Keys:  5385

SAUDI ARABIA:                     Hotels: 10                    Keys:  4889

QATAR:                                  Hotels: 4                      Keys:  735

JORDAN:                               Hotels: 1                      Keys:  177

KUWAIT:                                 Hotels: 3                      Keys:  705

OMAN:                                    Hotels: 4                      Keys:  1037

IRAQ:                                      Hotels: 3                      Keys:  466

GEORGIA:                             Hotels: 1                      Keys:  214

PALESTINE:                           Hotel: 1                        Keys:  171

TURKEY:                                Hotel: 1                        Keys:  127

TOTAL                                    42                                13,906

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