Jumeirah Al Naseem in Dubai was awarded the Bureau Veritas’ Safeguard label – the first hotel in the world to receive the certification.
Bureau Veritas – a leader in testing, inspection and certification services – has developed detailed checklists with global health, safety and hygiene specialists to ensure that procedures in place for the resumption of operations meet local and international regulations, as well as recognised best practices.
Remote and field audits are carried out to ensure protective measures are implemented efficiently, with the label awarded if all requirements are met. Bureau Veritas provides reassurance to customers with a dedicated global website showing all the labelled entities approved by auditors.
Jumeirah Group has implemented a series of protective measures in its hotels around the globe. These include usage of protective masks, daily temperature checks and extensive hygiene training for all colleagues, strict social distancing across all areas of the hotel including beaches, pools and gyms (when open), tripling fresh air in public areas, sanitisation fogging – up to three times a day depending on footfall – and strict lift etiquette to ensure guests are travelling alone.
In guest rooms, housekeeping vigorously clean and aerate every day and provide sanitising and hygiene amenities including mask, gel and wipes. Pillows and duvets undergo a thermal hygiene process while pillow and mattress protectors are changed after each checkout.
Rooms are left vacant for three days after each stay as an additional safety measure and, where this is not possible due to high occupancy, the room undergoes a complete sanitisation fogging process.
Dining experiences also feature additional precautionary measures, including full restaurant sanitisation before each service, buffets redefined as á la carte, table distancing and hygiene amenities placed on each table for guests to use.