Swedish hotelier Kristoffer Nordström has been appointed operations manager of Waldorf Astoria Ras Al Khaimah.
Nordström will be responsible for ensuring effective operational management of the beachfront resort, as well as maximising revenue and ensuring guest satisfaction targets are exceeded.
One of Nordström’s most important responsibilities will be working with the hotel general manager to oversee key issues, including capital projects, customer service and refurbishments. He will assist with hotel budgets, as well as short- and long-term hotel strategic goals.
In his role, he will plan, direct, and coordinate the service delivery of all operational departments. This involves guaranteeing that costs are controlled, and results are analysed to highlight problem areas and required action.
He boasts an extensive portfolio that includes roles in Switzerland, China, Seychelles, Rwanda, French Polynesia, and the UAE. His career at Waldorf Astoria Ras Al Khaimah began in 2017 when he was appointed Front Office Manager.
