Wyndham Garden and Ramada Encore by Wyndham brands to Debut in Oman

by Dina Maaty | 11 Dec 2019

Wyndham Hotels & Resorts – the world’s largest hotel franchising company with over 9,200 hotels across more than 80 countries – continues to ramp up its expansion across the Middle East with the opening of two new hotels in Muscat, Oman. Marking the introduction of the Wyndham Garden and Ramada Encore by Wyndham brands to

Alila Jabal Akhdar Goes Green

by Mahak Mannan | 12 Sep 2018

As part of its commitment to sustainability and to ensure the hotel is as efficient and eco-friendly as possible, Alila Jabal Akhdar has initiated four R’s of zero waste, reduce, reuse, recycle and repurpose (compost) and has signed a waste management contract with Oman Recycling Services LLC. As part of the larger plan, the hotel

New Resident Manager at Baleed Resort Salalah

by Mahak Mannan | 05 Sep 2018

Baleed Resort Salalah by Anantara has announced the appointment of its new resident manager. Adil Al Lawati joins the resort following 18 years of experience garnered from working in various companies across the globe. Adil has previously worked locally with brands like Al Sawadi Beach Resort, Millennium Resort Mussanah, and Six Senses Zighy Bay Resort and

Opinion: Living the Omani culture

by Mahak Mannan | 03 Sep 2018

Jessi Chai, assistant marketing and communications manager at Anantara Al Jabal Al Akhdar on unlocking the destination. Let me take you to the mountains of North East Oman, where the cooler climate lets you escape the unbearable heat, tall buildings and the glitzy city life. Oman keeps it real, with a clear path for luxury

Fraser Suites Opens in Muscat

by Mahak Mannan | 03 Sep 2018

The Brand’s first property in Oman is part of its plans to double its footprint in the Middle East to 13 properties Officially opened to the public on August 1, the 120-key Fraser Suites Muscat is the group’s first property in Oman, offering business and leisure travellers unprecedented amenities and facilities in the heart of

Opinion: Going the extra mile

by Mahak Mannan | 27 Aug 2018

Audrey Murugaya, operational & training manager at Anantara Al Jabal Al Akhdar Resort, explains the impact of personal interaction with guests in the hospitality industry. Quality is not just about ensuring that standards are consistently met, it’s also about how we engage with our guests. In today’s date, quality standards are met when your staff

Opinion: Upsell your revenue

by Mahak Mannan | 12 Jul 2018

George Farouk, director of rooms division at Anantara Al Jabal Al Akhdar Resort says staff need to be trained on the right way to upsell guest experience. Around this time of the year, hoteliers are occupied reviewing 2018 financial plans and building strategies to generate more revenue for the hotel.  Upselling is one of the strategies used

Do guests care about hotels winning awards?

by Patrick Ryan | 09 May 2018

Firas Rashid, director of sales and marketing, Anantara Al Jabal Al Akhdar Resort, looks at online travel forums versus traditional industry awards and asks which has the bigger influence? The impact of the internet phenomena and its effect in the hotel industry in recent years has created more competition than ever. Hoteliers will always face

First ibis Styles property comes to Oman

by Patrick Ryan | 07 May 2018

AccorHotels has announced the signing of a management agreement with Oman Tourism Development Company (OMRAN), a leading hotel developer owner mandated to develop the Sultanate’s tourism industry, to open the first ibis Styles in Oman. The 280-room economy ibis Styles Muscat will be strategically located within the new state-of-the-art Oman Convention & Exhibition Centre (OCEC)

Mandarin Oriental Hotel Group announces new property in Muscat

by Patrick Ryan | 06 May 2018

THE Mandarin Oriental Hotel Group has announced it will manage a new resort and branded residence in Muscat

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