Opinion: Delivering On Your Promise

by Mahak Mannan | 09 Jan 2019

JS Anand, founder and owner, LEVA Hotel Apartments, Dubai, on why a brand should think before they commit. A strong brand is built by the promises it keeps. The saying actions speak louder than words, holds so true when it’s time to deliver what is promised. Fulfilling commitments that you make to your customers should

OPINION: The Rise Of Fast-casual Diners

by Mahak Mannan | 03 Jan 2019

Nizar Darwish, executive director, Private Equity at Regulus Capital tells us how Johnny Rockets is changing ways in line with market trends. The quote “First we eat, then we do everything else,” is remarkably appropriate for the UAE market if we take into account its performance in the recent past. Statistically the country has graduated

How to cut costs in the future of hospitality

by Mahak Mannan | 02 Aug 2018

As a new wave of restaurant entrepreneurs challenge traditional restaurant business models, Sven Sallaerts, co-founder of Netherlands-based Younique Concepts tells us the about their strategy for growth and development, and if their model could work in the Middle East. To make a statement in the world you need to keep up with new developments. Eating habits

Transforming the smart hotels of tomorrow

by Patrick Ryan | 12 Mar 2018

Graeme Kane, hospitality business development manager, Middle East, Mediterranean and Africa at Aruba, a Hewlett Packard Enterprise company, writes for Hotel News Middle East about the future of smart hotels in the region.

Opinion: Scaling up for Expo 2020

by Crystal Chesters | 10 Aug 2017

Love Mansukhani, founder and managing director of Ribbon Consulting believes that scalability and adaptability are vital to every F&B concept as we approach Dubai Expo 2020. As Dubai and the UAE prepare for Expo 2020, all hands are on-deck. Moving and shaking is going on all around us and the whole city is slowly starting

Opinion: Why feasibility studies are unfeasible

by Crystal Chesters | 16 Jul 2017

Murad Alnasur, managing director of Restoanalysis and chief operating officer of FranchiseME argues that traditional feasibility studies are too focused on financials. I used to be involved with a company in the F&B business, which had a location in mind for a brand it had the rights to. I gathered my top team, and we

Opinion: Ensuring your F&B outlet thrives during Ramadan

by Crystal Chesters | 18 Jun 2017

Ramadan has traditionally been a challenging time of the year for F&B outlets, however, adapting your strategy can help your business to thrive, says Abdul Kader Saadi, managing director and owner of Glee Hospitality Solutions. Preparation is key to food and beverage outlets having a healthy revenue during Ramadan. Outlets must begin preparations around three

Opinion: The challenge of sustainability in design

by Patrick Ryan | 06 Jun 2017

Hilda Impey, associate design director, FF&E, for Wilson Associates looks at the latest trends in sustainability that are facing hospitality designers. Pollution, in all its various manifestations—air, water, contaminated soil or toxic fabric dyes—has been the result of rapid industrialisation and capitalism, which is overpowering nature’s ability to regenerate itself. With the global climate constantly

Opinion: The Road to Health and Wellness

by Crystal Chesters | 29 Jan 2017

Ghida Sarieddine, director of special projects, Royal Catering explains how the WEQAYA nutritional programme helps consumers make healthy choices. With one of the world’s highest prevalence of diabetes, UAE health authorities recognised several years ago that something had to be done to combat the region’s greatest health challenge.  It was then that the Health Authority

Opinion: Why hoteliers should ‘brick wall’ customers in 2017

by Crystal Chesters | 04 Jan 2017

Mohamed Awadalla, CEO, TIME Hotels offers five reasons why we should ‘brick wall’ our existing customer base in 2017   As the saying goes, “The day you stop learning is the day you stop growing,” so what can we learn from 2016 that will stand us in good stead for 2017? Well I’m sure every

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