Audrey Murugaya, operational & training manager at Anantara Al Jabal Al Akhdar Resort, explains the impact of personal interaction with guests in the hospitality industry. Quality is not just about ensuring that standards are consistently met, it’s also about how we engage with our guests. In today’s date, quality standards are met when your staff
Marriott International has reinforced its commitment to Egypt with the launch of Tahseen, a unique hospitality training program developed in response to a growing need for talent within the industry. Created in partnership with Helwan University and Professional Development Foundation (PDF), the program is focused on fast tracking the next generation of hospitality leaders from
Abdulhadi Chalak, country manager, Boecker UAE tells us why hygiene and food safety should be on the top of the agenda for food and beverage businesses. Tell us about the company. Boecker is the Middle East’s largest public health company. It provides a holistic range of products and services in pest management, food safety, bio-security
Amol Dhote has been appointed as assistant director of operations, Mint Leaf of London, Dubai. The Indian national graduated with a degree in business studies from the University of Buckingham in the UK. In 2014, Amol joined the team at Mint Leaf in London, where he undertook an extensive training programme. He then pursued management
Michael Gordon goes back to school to mix it up with Dubai’s leading bar tenders in African + Eastern’s training school PATH.