Dubai’s Manzil Downtown has launched a brand new in-house app.
A spokesperson for Emaar Hospitality Group said the introduction of the new app aims to drive enhanced customer experiences at Manzil Downtown and create an innovative digital experience for guests.
“Aimed at a new generation of travellers and entrepreneurs, the app will be a go-to tool for the region’s 200 million youth population when it comes to hospitality in the city,” said the spokesperson.
“Guests will be able to connect to the property before, during and post their stay there with access to the in-house team available instantly. The app will enable guests to access a host of services on their mobile phones or tablets while, at the same time, providing the Manzil Downtown team real time data which will then be used to enhance the services offered at the unique property.”
The app will be integrated with the hotels’ reservation systems, offer guests access to city guides and be social media friendly as well.
Individual hotels, the spokesperson added, will create their own content to engage with guests in a meaningful way while making it easier for marketers to highlight relevant events as well as special offers across stays, dining, spa and more.
