Hospitality solutions provider FCS Computer Systems (FCS) has revealed its updated FCS e-Connect V3.1 and m-Connect V3.1, enabling hoteliers to streamline functions related to guest request and work order dispatch management. 
The latest versions of e-Connect and m-Connect enables the user to gather printable job slips with scanable barcodes for quick job status updates; gives instant grouping of engineering request tasks based on location; send marketing SMS messages to guest devices (Via Opera PMS); implement new (delayed) job status for timing out jobs and is fully integrated with third party systems including Creston, Maximo, Solution Expert Limousine system
In order to speed up response times and eliminate breakdowns in communication, e-Connect’s companion mobile app, m-Connect, is specifically designed to run on staff personal devices via Wi-Fi, 3G or 4G networks.
By leveraging m-Connect, hotel staff are able to instantly receive, send and update tasks from any location; ensuring employees are always fully aware of their daily responsibilities and are able to prioritise accordingly.
Equipped with the newest version of m-Connect, staff members are now able to take photos and link them to a specific job, offering clarification on issues such as maintenance requests.
