Hilton introduces mobile training for F&B staff

Posted under Catering News ME, F&B, News.
by Dina Maaty | Published 4 years ago

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Hilton Worldwide has partnered with Hotelschool The Hague Hospitality Consultancy and Lobster Ink to develop mobile enabled learning.

L-R: Fabienne Baart, The Hague Hospitality Consultancy; Simon Lazarus, Hilton Worldwide; Tim Nel, Lobster Ink

L-R: Fabienne Baart, The Hague Hospitality Consultancy; Simon Lazarus, Hilton Worldwide; Tim Nel, Lobster Ink

The four-week online foundation courses in Kitchen Management and F&B Service Management, commencing in May 2016, have been developed specifically for entry level team members interested in building a career in food and beverage.

Simon Lazarus, vice president food & beverage Europe, Middle East & Africa, Hilton Worldwide, said: “The most important driver of our success is our people. We strive to create world-class learning and development programmes to enable our team members to reach their goals.

“Collaborating with partners is essential in achieving our business objectives and to empower young people in their hospitality careers.”

Accessible on all mobile, desktop and tablet devices, the courses are available 24/7, which means team members have the flexibility to study when most convenient.

The online courses are expected to be particularly beneficial to staff based in remote locations who wish to develop their careers further without access to local formal colleges or hotel schools.

Those who successfully complete all aspects of the Kitchen Management and F&B Service Management courses will receive certification from both Lobster Ink and Hotelschool The Hague.

Facilitated by industry experts, the courses offer students advanced hospitality education and learning methods, including high definition video lessons and lecturer led forum-based discussions.

The curriculum is aimed at boosting knowledge in kitchen and food service operations, developing leadership and management skills and establishing a global peer-to-peer support network.

Fabienne Baart, manager operations, Hotelschool The Hague Hospitality Consultancy, said: “Hotelschool The Hague and Hilton Worldwide have a long, reciprocal association and so we are very proud to support the education and commercial needs of the food and beverage teams with this partnership.

“Since 2002, thousands of Hilton Worldwide team members have graduated through our hospitality programmes and this latest partnership with Lobster Ink enables us to deliver our renowned curriculum to a wider cohort though their leading online learning platform.”

Tim Nel, chief product officer, Lobster Ink, said: “As the landscape of education and learning evolves, we are focused on continually innovating to keep up-to-date with the demands of students and businesses today.

“The food and beverage management series is tiered and will cater to managers at every level.  The curriculum combines the key skills every hospitality management professional in food and beverage should possess. The courses will assist Hilton Worldwide to improve the capabilities of their food and beverage team members and enhance food and beverage operations across multiple hotels.”

Hilton Worldwide has collaborated in select areas with Lobster Ink for several years and recently launched Lobster Ink food and beverage learning resources globally to all full service and luxury brand hotels.

Hilton Worldwide operates more than 2,500 restaurants and bars in 100 countries and territories.


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