Duetto, a hospitality software service provider, has announced the promotion of Michael Schäffner to vice president of sales EMEA, as well as the appointment of Matthias Heel as director of hospitality solutions EMEA.
Schäffner joined Duetto in March 2017 as Director of Sales for the DACH region (Germany, Austria, and Switzerland). An experienced hotel industry professional, he previously spent time working for hotel technology companies Serenata and Nor1, following years of on-property hotel experience, including time with The Setai in Miami and Auberge du Soleil in the Napa Valley.
Heel recently served as Group Director of Revenue & Reservations for Ruby Hotels and before that as Director of Revenue & Central Reservations for Victor’s Residenz. Both hotel companies run their revenue on the Duetto Revenue Strategy Platform.
“In four short years, Michael has cemented Duetto’s position as a market-leading RMS in Europe. In his new role, we look forward to further growth and the ability to bring our solutions to a wider network of hotel and accommodation providers across Europe, the Middle East, and Africa,” says David Woolenberg, Chief Executive Officer, Duetto.
“The EMEA region offers a wide and varied hospitality offering, from established big brands to new-breed innovators, boutique properties, and alternative accommodation providers. However, very often, these all have one thing in common – the lack of an integrated technology stack built to power them through the challenges the industry now faces. Michael, Matthias, and the rest of the EMEA team are all leaders in their fields of knowledge and are best placed to help bring hotels the smart and agile tools they need to best respond to the new market dynamics.”