Marriott Hotel Al Forsan, a 5-star hotel situated in the vibrant Khalifa City in Abu Dhabi has appointed Catalina Susan as the General Manager.
Catalina brings an impressive track record of over 23 years of experience in the hospitality industry, primarily focused on finance. She began her remarkable journey with Marriott International in 2000, initially joining as the Assistant Director of Finance at JW Marriott Bucharest Grand Hotel. Her exceptional performance led to successive promotions, culminating in her role as Director of Finance. In 2012, she transferred to Warsaw Marriott Hotel, where she assumed the dual responsibility of Director of Finance and overseeing Rooms Operations for the final two years of her tenure.
With her proven leadership and financial acumen, Catalina embarked on her first General Manager assignment at Courtyard by Marriott Budapest City Center in 2016. Subsequently, after a year of successful management, she took on the role of General Manager at Armenia Marriott Hotel Yerevan and dedicatedly worked there for four years, contributing to the hotel’s continued success and growth. Most recently, she held the position of General Manager at Sheraton Sopot since 2021, where she oversaw a diverse portfolio, including 189 rooms, 2 restaurants, 1 bar, a beach bar during summer, an exquisite spa with an indoor swimming pool, a gym, 11 treatment rooms, 3 saunas, and a conference center spanning 3,000 square meters with 14 meeting rooms.
In addition to supervising operations and managing associates, Susan will uphold guest relations by frequent interaction to continue ensuring satisfaction levels. She will also focus on maintaining high standards of quality and service at the property and look into the various ways to enhance the guest’s experience.