Kirti Anchan is a seasoned veteran in the dynamic hospitality industry, boasting an impressive track record of over two decades of experience. He has risen from butler operations to the esteemed position of General Manager across diverse properties, firmly establishing himself as a key pillar within the prestigious Jumeirah Group. Currently at the helm as the General Manager of Jumeirah Emirates Towers, Anchan along with his team skillfully transformed this iconic establishment into a premier luxury business hotel, attracting prominent dignitaries and global corporate leaders. His commitment to operational excellence and his commercial acumen strikes a harmonious balance that not only drives revenue but also fosters strong client engagement.
Kirti’s career journey includes his prior role as the interim General Manager for Jumeirah Living Marina Gate, where he demonstrated his expertise and achieved notable success opening the property during pandemic. However, his contributions extend beyond managerial prowess; as an advocate for innovation in advancing the hospitality sector, Anchan championed the implementation of a cutting-edge platform to encourage innovative thinking within his team. This commitment to innovation underscores his dedication to personalised luxury hospitality while also integrating data-driven and guest-centric decision-making to drive revenue growth. Furthermore, he cultivates a mindset focused on recognizing opportunities to enhance revenue and efficiency while maintaining an uncompromising guest experience.
Throughout his tenure, Kirti has overseen strategic implementations that have propelled the company’s success. From his humble beginnings to his current role as General Manager, Kirti’s remarkable trajectory speaks volumes about his innate talent and unwavering commitment. His deep understanding of the industry’s intricacies has enabled him to forge productive collaborations with esteemed governmental figures. He does this all while consistently achieving a remarkable guest satisfaction rate.